Hi, could you please update your thread with screenshots of the flame you are selling with the default FPT, if you are unaware of how to fix your current issue feel free to shoot me a PM and I can give you instructions on how to do so. Thanks.
Originally Posted by Lapsus
D) Previewing Flames:
.....II) Flame sales must have at least one preview with the entire flame against the default white background and without any flame texture unless requested otherwise by the buyer.
I clearly stated I took this picture without an FPT, I haven't owned an FPT for the duration I've owned the flame and this was definitely taken without a flame particle texture.
Please check my transaction history if you don't believe me.